Guest Intelligence
Guest intelligence unites stay history, preferences, and spend across rooms, dining, and experiences into a single 360° profile. Zaplar recognizes returning guests and VIPs the moment they book, so your team can turn data into genuinely personal service. Built-in travel tracking makes each stay even more tailored to how and when your guests travel.
FEATURE 01
A single 360° profile
Stay history, preferences, and total spend across rooms, dining, and experiences live in one unified guest record.
FEATURE 02
Recognize VIPs instantly
Returning guests and VIPs are surfaced automatically at booking, so recognition and personalization start before arrival.
FEATURE 03
Personalize with travel tracking
Travel patterns and context let Zaplar tailor offers and touchpoints to how each guest actually travels.
BY THE NUMBERS
Numbers that speak for themselves
360°
Unified guest profile
All revenue
Rooms, dining, experiences
Instant
VIP recognition
Personal
Service from real data
Helping exceptional hoteliers do their best work.
We believe great hospitality is about being present with the guest, not spending time infront of a screen.
