AI-native hotel operating system that replaces your PMS, POS and every tool in between.
An autonomous system
Zaplar understands how your rooms, spaces, people, and bookings connect, so it can act the way a great operator would.
BENEFITS
Why hoteliers choose Zaplar
Zaplar consolidates the fragmented and inefficient software hotels use today into one unified system that completes work on its own.
Completes work on its own
Zaplar plans, coordinates, and completes routine work autonomously around the clock.
Your team has full control
The system surfaces suggested actions. Your staff reviews and approves in one click.
Handles end-to-end operations
From bookings to getting quotes from external vendors to book an event, Zaplar handles everything.
PMS
Property Management
An AI-powered property management system built for hotels that are tired of legacy software.
MESSAGING
One inbox for every guest
All channels, from email to OTAs, are available in the same place. Enable agent mode for automatic conversations.
BOOKING ENGINE
Drive direct bookings
Create a bespoke booking experience for any type of booking to drive upsell and direct bookings.
POS
Point of Sale
One system for all your payments. Select from a wide variety of configurations for your need.
GUEST INTELLIGENCE
Make it personal
The system knows who your guests are and prepares suggestions to make their stay truly personal.
SPATIAL
Zaplar Spatial
Thanks to Spatial Reasoning, Zaplar can reason about the physical properties of a hotel.
THE PROBLEM
Disconnected systems are quietly costing you
When rooms, events, spa and F&B each live in their own tool, your team spends its day reconciling data instead of hosting guests. Zaplar brings every operation into one place so nothing gets lost between systems.
400+ hrs
lost per manager, every year, just switching between systems
Up to 19%
of operating costs wasted on duplicated admin and re-entry
40%
of guest spend never makes it into the guest profile
56%
of operators miss upsells because their systems don’t talk to each other
FAQ
Frequently asked questions
What is Zaplar?
Zaplar is an agentic operating system for hotels. It works in the background, planning, coordinating, and completing operational work, and surfaces suggested actions for your team to review and approve. This means less administration and more hospitality.
How long does onboarding take?
Days, not months. You upload your spaces and assets, Zaplar builds a model of your property, and the system starts working. We also provide forward deployed engineers that will work together with you, free of charge, until everything works.
Does the AI act without my approval?
You decide. Routine work runs autonomously in the background, and anything that needs judgment is surfaced as a suggested action for your team to approve. Every action is visible, reviewable, and adjustable.
Does Zaplar replace my existing systems?
Zaplar can replace your entire software stack or works alongside the systems you already use, integrating with leading hotel software. Over time it can take on more of your operation at the pace you choose.
Is my data secure?
Security is foundational to how Zaplar is built. Data is encrypted in transit and at rest, with strict role-based access controls and a full audit trail of every action the system takes. Your data always stays yours
How is Zaplar priced?
Pricing is tailored to your property. Get in touch and we'll put together a proposal that fits how you operate.
Helping exceptional hoteliers do their best work.
We believe great hospitality is about being present with the guest, not spending time in front of a screen.
